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Reviews of Down East Heating & Air Conditioning
(Based on 13 rated reviews)
Product or service reviewed: Unclogged my AC unit
Product or service reviewed: Emergency Holiday service
Jack Donald Garman
Product or service reviewed: HVAC System Replacement
Cape Carteret, NC
Your guys did a fantastic job and were very respectful of the property. You don’t always see that so we really appreciate the professionalism they displayed. The system seems to be working great. I am amazed at how quiet it is compared to the old one.
A note to let you know how much I appreciate you! Thanks for spoiling me with great customer service!
In our quarterly business meeting, held last night, the building and grounds committee expressed to the church the fine cooperation your staff has rendered to us over the past years. For this reason we would like to take this opportunity to express our thanks and appreciation for that service and the courteous and Christ-like manner in which it was provided.
James K., Pastor
Thank you so much for the fine job of installing my new air conditioner. My family has certainly enjoyed it the past few days!
Thanks for installing the heat pump for me. Your employees were cordial, very gentlemanly and efficient.
Thank you for your prompt and courteous service! I would recommend you to all!
When we need service on our a/c or heating system we can always count on Down East. Thank you for such good service and a good relationship for the past 18 years.
In January I was having trouble with my heating system. I spoke with the ladies that answered the phone and with Billy and all of them were very pleasant. Terry came out and he was very nice, thank you for your service. I am very warm now.
Excellent service and scheduling. When my a/c broke I neede it fixed right away, with the 90 degree heat. I called Down East and they gave me an appointment, they called prior to arriving and were here on time. The serviceman was nice and fixed everything!
My wife and I came home to find that our a/c had gone out. I called Down East well after hours and had them come out and check my unit. The tech showed up very quickly and proceeded to troubleshoot the system. Found out that the air compressor had gone bad and needed replacing. I consulted the internet and found that Down East was within the normal charge. I also contacted another local HVAC dealer and they were a full $100.00 higher and that didn't include the original service call which was included in the Down East quote. Down East installed the part with no hasseles and in the amount of time they said. Very satisfied with the cost and service provided by Down East.